Garza Blanca Cancun provides on-site COVID-19 Tests for our guests Your vacations can continue worry-free

Meeting the COVID-19 Testing requirements is as EASY as 1-2-3!

step 1

1

Check-In to the Resort. Schedule your COVID-19 Test with the Front Desk upon Check-In.

step 2

2

Take your COVID-19 Test on-site 24 hours prior to your departure from Mexico.

step 3

3

Show your Negative COVID-19 test results prior to boarding your flight back home.

Please note that for guests making new reservations from August 1, 2021 and onwards, there have been some changes to our COVID-19 Policy.

While there have been some changes, TAFER Hotels & Resorts is still committed to upholding the highest standards of hospitality and ensuring the safety of both guests and staff with our enhanced health and safety protocols. You are part of our family, and here at TAFER Hotels and Resorts, there is nothing more important.

Rest assured that we are doing everything we can to ensure a safe environment during your stay. In order to make your vacation experience as seamless as possible, Garza Blanca Cancun offers on-site COVID-19 testing in compliance with the latest government regulations. The tests are administered on-site through a certified 3rd party laboratory. Both PCR and Antigen testing is available at a discounted rate. Testing can be arranged at reception on the day of check-in and must be taken within 24 hours of your departure.

For any guests who receive a positive COVID-19 test result, Garza Blanca Cancun will offer a discounted rate for those who need to extend their stay to meet the quarantine requirements until they have recovered and can show proof of a negative test result as required by the airlines. Guests will be required to pay for any incidentals while quarantined in the comfort of their luxury suite.

We realize that our ‘new normal’ is continually changing, and we want you to know we are here for you so you can travel safely.

For more information, check your local government website or contact the airline you booked with for up-to-date testing requirements and COVID updates.

Should you have any questions about your reservation, contact us at 1-877 205 1410.   

Terms and conditions apply, subject to change without any prior notice. 

Frequently Asked Questions


  • Can Americans Visit Mexico Right Now?

    Yes. There are no travel restrictions on air travel between the United States and Mexico and several flights are operating daily. The US-Mexico Land Border, which was restricted to ‘essential’ crossings for almost 20 months due to COVID-19, has reopened to travelers who are vaccinated against COVID-19

  • Am I Required to Get Tested for COVID-19 before leaving Mexico?

    Yes. The USA requires proof of negative COVID-19 test results from all airline passengers over the age of 2, to be shown at the airport prior to boarding their return flight home. The test must be taken within 24 hours of your scheduled flight. This is a requirement for all airline passengers, even for those who have been fully vaccinated.

    For travelers to Canada, all travelers over the age of 5 must present proof of a negative COVID-19 molecular test taken within 72 hours of the scheduled departure time of your flight to Canada.

    On-site COVID-19 testing, according to government requirements, is available at Garza Blanca Cancun. Antigen and PCR testing is available at a discounted rate. The test can be scheduled at check in on the day of your arrival. If you have had COVID within the last 3 months and recovered from it, you will only have to show documentation of recovery issued by a medical doctor.

  • If I tested negative before my flight, do I need to quarantine when I return to the US?

    The U.S. quarantine regulations in the 50 states are constantly being adapted and are subject to constant changes. Check the regulations for the state you will be traveling to for the most up-to-date information. Regardless of which state you are traveling to, the CDC recommends that even if you test negative, you should self-quarantine for 7 days after travel.

  • If I tested negative before my flight, do I need to quarantine when I return to Canada?

    Travelers may be exempt from the 14 day mandatory self-quarantine requirements if they meet certain conditions, which include being fully vaccinated and entering your vaccination and travel information using the ArriveCAN mobile app 72 hours before your arrival to Canada.

  • Is It Safe to Visit Cancun Now?

    Yes. Cancun was the first destination in Latin America to receive the "Safe Travels" stamp of approval from the World Travel & Tourism Council based on its implementation of recommended health and sanitization protocols.

  • Is the Airport in Cancun Open?

    Yes, the airport in Cancun is open and is receiving several international flights daily.

  • Am I Required to Get Tested for COVID-19 Before Traveling to Mexico?

    No, Mexico doesn’t require visitors to show proof of a COVID-19 test for entry, but nationals of any country must fill out an online health assessment form available at https://www.vuelaseguro.com/home/questionnaire prior to boarding their flight to Mexico. The form displays a QR code, which you must show at the airport upon check-in and again when you pass through customs in Mexico.

  • Do Visitors to Mexico have to quarantine?

    No, there are no requirements for Visitors to Mexico to quarantine.

  • Do I need to get a COVID-19 test before leaving the US?

    No, the CDC does not require outbound travelers to show proof of a COVID-19 test prior to leaving the US.

  • How much does the COVID-19 test cost?

    We offer a discounted rate for COVID-19 tests. Antigen testing is available for $450 MXN ($25 USD). PCR tests cost $1800 MXN ($100 USD). *Prices are subject to change.

  • If I have recently recovered from COVID-19, do I need to take the test?

    If you have tested positive for COVID-19 within the last three months and are traveling from Mexico to the United States, you will not need to show proof of a negative COVID test to the airline before boarding. You are only required to show documentation of recovery from COVID-19, which must include proof of a recent positive viral test and a letter from your healthcare provider stating that you were cleared to travel.

  • What are the Cancelation Conditions Related to Coronavirus?

    The cancelation conditions depend on each individual airline and on the terms of your hotel booking. At Garza Blanca Cancun, the cancelation terms vary between notifying us of any cancelation or changes to your booking anywhere between 3 and 45 days prior to your arrival date. Some reservations are non-refundable, for example, if you have made the reservation under a special offer with a discounted rate. Please refer to the terms and conditions stated in your booking confirmation.

  • What is TAFER doing to Keep the Resorts Safe?

    We have implemented new hygiene and sanitization protocols for all high-touch surfaces both in the rooms and throughout the resort. Each room is inspected with a black light after cleaning. Public areas are sanitized with hospital-grade disinfectant every 15-20 minutes. Temperature screenings are taken at check-in. Hand sanitizing stations have been strategically placed around the resort. Social distancing is encouraged. Menus are available via QR codes. All staff wear face masks at all times. Guests are asked to use a face mask when in high traffic areas.



TAFER Hotels & Resorts has updated all of our hygiene and sanitization protocols based on the industry standards for resorts operations to ensure that you have a safe stay.



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