Discover The Most Exclusive All-Inclusive Resort in Cancun.

Terms and Conditions

1. Room Only reservations rates are based on double occupancy, are subject to change without notice and do not include taxes and/or service fees (21%).
2. All-Inclusive rates are per person do not include taxes and/or service fees (21%) and are based on the maximum room capacity. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Rates are based on our One Bedroom Suite. Prepayment required. You will be charged for the first night after making your reservation. The remaining balance will be charged once you arrive at the hotel, at front desk. Guarantee deposit must be made within 24-hours of your reservation being confirmed.
3. All Inclusive reservation rate is based on 2 guests, 4 nights, includes all taxes and service fees.
4. Check-out is at 11:00 am, at which time All-Inclusive privileges terminate. Purchases at the restaurants or bars after this time must be paid for with a credit/debit card directly at the restaurant or bar. This program cannot be combined with any other promotion. Discounts applied to the All-Inclusive plan cannot be combined with other packages or promotions. You must wear and show your bracelet at all times and sign a check each time you order any food or beverages. All checks must be signed for by a registered All-Inclusive guest every time you order food and beverages. Each order included on the check must apply to you or a guest in your party covered by the All-Inclusive package. Food and beverages may not be passed to other guests. Although taxes and gratuities are included, should you desire to leave an additional tip, you may do so. Please note that any tips you add to your check will be charged separately to your account. The All-Inclusive food plan starts at 4:00 pm on the day of your scheduled arrival and continues until your last day at 11:00 am. (These times coincide with the official check-in/check-out times). Please note that we reserve the right to refuse service to obviously intoxicated guests or guests not observing house rules. The bracelet and the package are for personal use and are non-transferable. Misuse will result in your privileges being revoked without any refund. Once bought, the package cannot be canceled and no refund will be given. If the bracelet is not returned on the day of check-out, a penalty of $110.00 USD will be charged per bracelet. All-Inclusive packages are only available to guests staying at the resort. The package must be for all guests in your room and/or in your party.